Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from culture-crafted.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we gather information about the individual pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: These are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.

  • Log Files: These track actions occurring on the Site and collect data, such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through the Site, including processing payment, arranging for shipping, and providing invoices and order confirmations. We may also use this Order Information to:

  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising related to our products or services, in line with your preferences.

We use the Device Information to help us screen for potential risk and fraud (especially your IP address) and to improve and optimize the Site. This includes generating analytics on how customers browse and interact with the Site and assessing the effectiveness of our marketing campaigns.

Sharing Your Personal Information

We may share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here. We also use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here. You can opt out of Google Analytics here.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas or legal requests, or protect our rights.

Behavioral Advertising

As mentioned above, we use your Personal Information to provide targeted advertisements or marketing communications that may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. To exercise this right, please contact us using the information provided below.

Additionally, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (such as fulfilling orders) or for our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless you ask us to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have questions about our privacy practices, need more information, or would like to make a complaint, please contact us by email at support@culture-crafted.com.